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Customer Support Center: We’re Here to Help
At Rahash, customer satisfaction is our priority. Whether you have questions about our products, need help with an order, or want to learn more about our offerings, our Customer Support Center is here to assist you every step of the way.
How Can We Help You?
Frequently Asked Questions (FAQ):
Products:
Store in a cool, dry place. Refrigerate Tahini after opening for freshness.
No, all our products are made with natural ingredients and no preservatives.
Orders and Shipping:
You’ll receive a tracking link via email after your order is shipped.
Local orders take 2-5 business days; international delivery times vary based on location.
Returns and Refunds:
Unfortunately, opened products cannot be returned unless they are damaged or defective.
Availability
"Speak directly with our support team for instant assistance. Live chat is available Monday to Saturday, 9:00 AM to 6:00 PM (KSA Time)."
Support Ticket System
Get in touch with your customers to provide them with better service. You can modify the form fields to gather more precise information.
Contact Methodse
Email Support:
Reach out to us at support@rahash.sa for any inquiries.
Whatsapp Support:
Message us directly on WhatsApp at +966 57 190 1010 for quick responses.
How to Store Halwa and Tahini for Maximum Freshness.
Storage and handling guides for bulk buyers.
Creative Recipes Using Rahash Products.
Resource Library
